Datacenter Support – Smart Hands
Extra resources (and brains) for your datacenter support and maintenance
SUPPORT IN YOUR REMOTE DATACENTER
For companies hosting their business critical infrstructure in remote datacenters, immediate physical support may be required in case of migrations or incidents, to minimize downtime. MEOS can provide you the Smart Hands required to execute the tasks at hand when required.
REMOTE & SMART HANDS
When colocating your servers, your are responsible for maintaining your own equipment. While most issues can be fixed remotely through your out of band network, in case of physical issues you may need physical access, To prevent your staff to travel to remote sites, you can call us to perform these tasks for you.
We offer both Remote and Smart Hands, which of course allows you to outsource also the more complex tasks to us.
SMART HANDS ON COLOCATIE
With Smart Hands we offer you support for any bespoke solutions for the setup, maintenance and improvement of your IT infrastructure. Our engineers can also be engaged to support your team during server migrations or installation projects.
To install and maintain your (network) equipment we offer future proof and bespoke solutions to your resource requirements. No matter how complex your colocated environment, we take care of it.
- Installation & Configuration
- 24/7 Servicedesk (in case of business disruptions)
- On-site datacenter team
- Equipment removal and certified data destruction
We offer Smart Hands to all companies who want to oursource the installation, monitoring and maintenance of colocated equipment or temporarily add resources to their own staff.
Our DC engineers are located centrally between Amsterdam and Schiphol-Rijk to offer you the quickest response times.
With the support of our customer portal Ticketeer we can also monitor your environment and proactively handle any issues that may arise. This way we can also support your environment in your alternative timezone.
TOP 3 ADVANTAGES
- Quick physical response in your datacenter without the requirement to send over your own staff
- Experienced datacenter engineers which you will be able to address directly (by phone) to enhance and expedite troubleshooting
- Temporarily add staff to your team to support installations or migration